Any product deemed to be unsatisfactory can be returned for a full refund including postage costs provided that the product is uncooked.
Refunds
Refunds will be given by way of credit to the Card Account from whence the payment was initially made.
Country Harvest will confirm refunds and replacements by E-mail or post.
Returns
Items must be returned within 5 days of delivery.
If any products are dispatched that do not match your order, please return them within 5 days of delivery and the correct goods will be sent to you by return.
The product(s) need to be in the state they were delivered in and returned in appropriate packaging, we would suggest that they reused the packaging provided with the ice packs provided re-frozen.
Please enclose a letter or note with the goods explaining why you have returned them.
